
At the NCA conference in New Orleans this year I sat in on a lot of good panels and discussions. two of which were very pertinent to Social media, although many of them related a bit.















I listen to a ton of podcasts. Mostly thanks to an app I have called Stitcher. But I’m going to save the subject of Stitcher for an original post in the future. Merely picking one podcast out of my many and talking about the merits of podcasting wasn’t going to cut it for this entry. Also just grabbing a podcast about social media didn’t seem imaginative enough. So I picked a podcast that has a communication tool that I think is unique, new and could possibly be utilized in other ways for the benefit of PR practitioners.
The podcast in question is a local one, but it is reach is anything but. It’s The Dan Lebatard Show. The show itself if a local radio station, however they have been posting every day all of the show w/out the advertisements that plague sports talk shows. To call the show a sports show would be inadequate at best however. It is more of a commentary show that often focuses on sports. The host will gleefully push topics away from sports and into the realm of how sports’ current events reflect the human condition.
The format of the show is enough to make it stand out, but it is a piece of technology that Dan refers to as “the text machine” that makes the show stands out for public relations discussion. All texts and tweets the show receives are scrolled over Dan and his cohost’s screens in real time. Immediately Dan can judge the reaction of his audience to segments, answer questions and ask for advice. When the show engages the audience they have the means to do it not only effectively but genuinely. It’s through this show I have become confidant that any company that can afford it should have some means to recreate this. I’m not saying all employees need a running ticker on their screen of public opinion. But it couldn’t hurt for at least some employees to have access to this tool.
Implementing something like this has been tried before with varying success. One common theme of it being successful is assuring your customers their voice is being heard. No one likes to feel that they are not being heard, especially when given a platform in which they thought they could be. This means a dedicated effort, not to respond to everything but to take regular time devoted to keeping the conversation two-way. This means being candid. This may not be a job most C.E.O.s can fill, but maybe this isn’t a position for the top. However if it is someone lower on the totem pole they need to have access to information and answers from the proper vehicles in the company. What makes the text machine work is that Dan responds to the texters. Not just once in a while, but often and candidly. Dan has some very strong positions that are in contradiction with the majority of his listeners and their traditionalist sports ideology. But they don’t need someone to agree with they need someone to communicate with. If companies kept a constant dialogue rather than one only in response to crisis I think you would see an increase in brand loyalty and forgiveness for foibles.
Keep in mind this does not mean everything must be responded to. Anonymity brings out the worst in many people and frankly you need thick skin and an objective look at life to be someone responsible for wading through the sea of questions and comments especially if you are initially successful. Just as well Dan can choose to just ignore the machine, preventing this technology from taking over the program. It takes some experience that ultimately can only be gained through practice and research in to your audience.

For this week’s original post I’m going to go over a subject I’m sure most of the class will eventually touch. New Facebook! I’m not going to talk about New, new Facebook, mostly because I’ve only seen the intro video; they haven’t actually changed my account yet. Instead I’m going to talk about the transition from old facebook, which coincidentally is NOTHING like facebook even 2 years ago, to new facebook. That point about old facebook not in actuality being by any stretch of the imagination old is one that seems to be easily forgotten. I am consistently amazed by how visceral people’s reactions to facebook changes always are. It is a reminder of how tightly people cling on to what they are used to. Almost everyone complaining about this new change of facebook didn’t even have a facebook five years ago. Yet they act not only mad but as if they have been betrayed anytime the site makes some changes. I personally applaud facebook’s handling of these situations. Frankly change is important, and change is necessary. This is especially true for a social networking site like facebook. The only way to stay relevant is to adapt to trends and advancements in technology. Web 2.0 and beyond will make the way social networking connects with its users and if facebook doesn’t try to keep up they will get left by the next hot thing in social networking. That doesn’t mean just add more, and more, often the innovation needed is a format that can streamline and make the content and presentation appear to do less but do it more efficiently or clean.
A friend of mine’s status on the day of transition highlights my next point. She wrote, “New facebook, and same complaints about it changing, I’ve seen this song and dance before, many times.” Despite the inevitability that facebook will change many people's indignation appeals to surprise. It's time to wake up people; things not only inevitably change but they change at a more rapid pace than we have ever encountered.
I don't really want to take a side on is old or new facebook better than the other. I don't see much of what was wrong with the changes but ultimately I don't care. Facebook will always try to innovate and be relevant. As long as I have friends on facebook it will hold value to me, and I'd be surprised to watch facebook lose users in mass from some feature changes. If you want to send a message to facebook. delete your account. Don't hate it that much I suspect.
My feelings were summed up well in my facebook status that day.
"To everyone complaining about New Facebook: You sound like you're 80"

Oh my god! I know how far I am behind in these blog posts I feel really bad about it but two jobs, both of which have one of their most frantic times of the year this month have been keeping me more than busy. Once I get caught up I will keep up. Hopefully the quality of the posts will outweigh their late start? :-/
Hope so
For this week’s original topic I thought about looking in to what exactly social media entails and how easy is it to define. The example I want to bring up, and ultimately question is Dropbox. Dropbox is a tool that I use for debate to make it easier to share files and research. Though there are not pictures and status updates on Dropbox, it does allow a lot of information that potentially could be personal (though usually isn’t). At its core what a social media site other than a portal to share information with others.
Dropbox is a very simple idea in concept that is probably more impressive in terms of coding than I could give credit to. With a dropbox account one can invite others to join a “dropbox” that acts as a shared folder on the computer. You can access the folder from anywhere and it seamlessly will update anytime you are connected to the internet. To use the debate teams as an example I am not only able to edit, work on and share files from anywhere with my whole team, but I am able to separate both of my debate teams and have individual folders for each team. Not only does it improve my efficiency but organization is much easier than copied paper evidence could ever hope to be.
I know this doesn’t seem like what we imagine as social media but I’m not sure it isn’t at least capturing some aspects of social media. I am updated with a small unobtrusive notice on my taskbar any time someone updates a file and though there is not necessarily a signature just from communication between the group and what types of things people would want to work on you can usually have a good idea who has done what. It doesn’t have a messaging system, but it could be used as one theoretically. And everything you share on traditional social media sites can be shared through folders on Dropbox.
I thought this was a good original post because it could introduce you to a program you may have not already known about and could make you question your definition of social media.
So is Dropbox a form of social media, or is it something else?
I’ve often thought about what impact the increasing speed of technology spreading and being accepted has on society individuals. In the Chapters read for our class this week in Citizen Marketers they gave historical context to the change created by new technologies beginning with the Guttenberg printing press all the way up to blogging. Generally the theme set forth by Citizen Marketers is that with more voice comes more choice and freedom. Although as different technology has made access to ideas easier this is also true for institutions of power. The chapter itself is very conscious of this fact. When getting to the present date it would continually remind its readers to be aware of the importance communication with the consumers. Capitalism still tries to homogenize the way many institutions look at the effects and resistance created by more access to information and being heard. It is true that unlike any time before it companies now have to be conscious of and consider two way communications. No longer can companies afford to yell slogans directly at their audience they now must communicate with them. The book uses the example of the “Dell Hell” blog that in many ways is a good analogy for the necessity of companies to adapt to this new flow of information or be lost in its wake.

In can totally relate to this article about social media I just read. I began linking all my social media statuses but only after a few status updates I quickly saw the problem. All of my social media personas are slightly different. That isn’t to say that I am a different person while using them, just I put various creative filters in place when thinking about what I am going to post. Think of it as knowing your audience. For example Facebook immediately became my semi-professional social media outlet when my mom joined the party. I only say semiprofessional because I have the luxury in my profession of being allowed to be pretty outspoken. But When I started working with Minors on a regular basis the filter became even thicker. I decided to let them friend me on facebook, because then maybe they would be placated and not spread to my social media outlets that are less self-censored. Of course this didn’t always work to perfection but I was satisfied facebook was professional. Twitter, though public I could claim a certain amount of plausible deniability of who is seeing it as long as I didn’t go too far; and then google+ for my friends with less consequence of my lack of filter. The feeling described as the James Bourne problem I began to forget who I’d let in to each club. The worst result of this was when I tweeted my frustration over what I viewed as some very selfish and stupid opinions in a meeting. When I got home it dawned on me that one of the two people I tweeted about followed me on twitter. I quickly rushed to delete it. 5 minutes later I received an @ from the person. I’m not going to say what it said, but he definitely read the tweet before I deleted it. :-/

So for my first blog post I’m stealing an idea from Diego and decided to just talk about myself. Just seems to make too much sense, if anyone was to read this blog, they might be interested to know where the voice of it comes from. My name is Cale Halley and I’m in my second year of Grad School studying for a master’s degree in Communications. I studied as an Undergrad at the University of Oklahoma double majoring in Philosophy and Film and Video Studies. Boomer! While at OU I competed and was an assistant coach for the debate team. Now, in addition to my studies I’m also the assistant debate coach for the University of Miami. Debate is something that goes way back for me. I did it all four years of high school. But ultimately competing has always been a big part of my life. I played at the national level in High School baseball and played poker and was on official pro tours for other card games before graduating high school. I may not be the most stereotypical social media or public relations writer, but being in generation Y and making a living off of managing relations as either a coach or to persuade competitively I hope I’ll at least give some unique insight in to at least one of the fields.
w00t! whether you're reading this for pleasure, or more likely as a requirement for a class or dare i hope it is at least vaguely entertaining.
And since this is a social media blog I suppose I should include my Facebook, Twitter, and google+

Of course, as with any innovation or technology the consequences aren’t always positive consequences. Privacy is the obvious issue and the Time article uses the Mark Foley incident with congress. But that story only scratches the surface. Mark foley’s indiscretions were hardly private to anyone who knew him, but it wasn’t until the internet’s ease of access to the rest of the country that Foley’s life got turned upside down. And that’s kind of the real story. Like never before people all around the world have to be ever conscious of their privacy. Maybe before protecting your precious documents or letter was all one had to concern themselves with, but now that private knowledge is constantly at risk, there is no way to digitize your imprint on the internet. If someone has the resources, and wants to, they can find out more about where you are and who you are then ever before. Because of my beliefs and opinions most people would probably immediately assume that I would be blind with rage over the potential for such ubiquitous, egregious and subversive threats to our privacy, especially from governments and corporations. Maybe it is because I am a member of generation Y and just looks at the world a bit differently than the thinkers I’ve admired before me but I like my technology. I suppose when it really comes down to it I am willing to have to be a little more open than the generations before; especially if that means that society as a response too will have to become more open. And why wouldn’t it? Society when you look past the institutions and spectacle is ultimately the shared values and beliefs of individuals. Society as an organism must change if its DNA mutates. Indeed I think the Arab spring and all protests and revolutions in this twitter and youtube age is evidence of that fact. With the veil lifted people like never before feel the protection to speak freely, change the world and fight for peace. That is what keeps me optimistic even in the face of threats of Orwellian big brother societies, totalitarian regimes, and corporations against our privacy. It is those institutions whose privacy is truly at risk. What keeps people complacent is hiding the truth from them. That is how humans can enact genocide and ecocide. But when the people see the truth complacency gives way to action.